← All Roles

User Experience Success Manager

Enabled
Versionv1
Date Added2026-06-21
Categoryother
Assignment Modeallowed
Built-inYes
Template ID27460883-1df1-4691-b032-3b79643e5e63

Description

View product feedback, survey results, and reports to find training and communication opportunities.

Details

Users with this role can do the following tasks:

  • Read organizational-level usage reports for Microsoft 365 Apps and services, but not user details
  • View your organization's product feedback, Net Promoter Score (NPS) survey results, and help article views to identify communication and training opportunities
  • View Purchase services and your organization's products and licenses in the Microsoft 365 admin center, but can't make purchases or view user-level data
  • Read message center posts and service health data

Directory Actions7

  • microsoft.commerce.billing/purchases/standard/read
  • microsoft.office365.messageCenter/messages/read
  • microsoft.office365.network/performance/allProperties/read
  • microsoft.office365.organizationalMessages/allEntities/allProperties/read
  • microsoft.office365.serviceHealth/allEntities/allTasks
  • microsoft.office365.usageReports/allEntities/standard/read
  • microsoft.office365.webPortal/allEntities/standard/read

Graph API Permissions9

Microsoft do not provide a direct mapping between Directory actions and Graph API permissions, despite this being necessary for delegated (interactive) access. MSAdminRoles.com has meticulously compiled a list of the Graph API permissions that each built-in admin role enables you to utilise. Please note this listing is not 100% accurate. Graph API permissions and Entra RBAC operate as two independent authorisation planes and do not map to each other on a one-to-one basis.

  • ChangeManagement.Read.All
  • Directory.Read.All
  • NetworkAccess-Reports.Read.All
  • Organization.Read.All
  • Reports.Read.All
  • ReportSettings.Read.All
  • ServiceHealth.Read.All
  • ServiceMessage.Read.All
  • ServiceMessageViewpoint.Write