← All Roles

Entra Customer Lockbox Approver

Enabled
Versionv1
Date Added2026-06-21
Categoryidentity
Assignment Modeallowed
Built-inYes
Template IDd35481f7-cda1-4fa2-8344-5a21f7f3724d

Description

Can approve customer lockbox requests for accessing customer data in Entra ID.

Details

Users with this role can approve Customer Lockbox requests for accessing customer data in Microsoft Entra ID. This role grants the ability to review and approve or deny lockbox requests submitted by Microsoft support engineers who need temporary access to tenant data for troubleshooting purposes.

Directory Actions1

  • microsoft.directory/lockbox/requests/update

Graph API Permissions1

Microsoft do not provide a direct mapping between Directory actions and Graph API permissions, despite this being necessary for delegated (interactive) access. MSAdminRoles.com has meticulously compiled a list of the Graph API permissions that each built-in admin role enables you to utilise. Please note this listing is not 100% accurate. Graph API permissions and Entra RBAC operate as two independent authorisation planes and do not map to each other on a one-to-one basis.

  • Directory.Read.All